Ironscales - Email Quarantine Report How to release emails from Quarantine You will be receiving notifications via email that you have email(s) that are currently quarantined and have been removed from your inbox. These emails will contain the subject line “Your Quarantined Emails Report” (Example of a daily report below, but they can also be configured to send out on an hourly, weekly, monthly basis) This report display any emails that have been quarantined from your inbox in the configured time period. If you believe the email(s) were incorrectly put in quarantine or otherwise need access to them, please click the email’s Ask to release link to request for your IT security team to release the email back to your mailbox. Please note in your email the Incident number (IS-XXXXXX) and/or Subject of the email in question.***IMPORTANT NOTE*** When an email is released from quarantine, the email will be returned to your inbox, at the time the email was originally sent. The released email will not appear as a new email at the top of your inbox. Please search the subject or the sender’s information to help locate the email in question. Please reach out to your IT department if you have any additional questions ***