Junk Folder - Preventing Messages Being Marked as Junk
Problem:
Messages are showing up in your Outlook Junk Mail folder, and you want them to be delivered to your Inbox.
Solution:
In Outlook settings, you can add an email address to the Safe Senders list. Email from these senders will not be sent to Junk Mail.
1. Click the Settings icon in the upper right of the Outlook Window
2. Click on “Mail” at left, then on “Junk email” in the center column. Then click on “+ Add” in the Safe senders and domains section. Type the email address or domain you want to add, and Press “Enter” on your keyboard.
3. Close the settings box, and you’re finished. Future messages from that sender will not be marked as Junk.