Cannot open PDFs from network locations
Symptom:
The user gets an access denied error when opening PDF files from the file server. Opening PDFs from the local drive works.
Cause:
The file server was added to the list of websites blacklisted in Adobe Reader.
By default, Adobe Reader now prompts when a PDF file tries to access a website. This apparently includes the PDF accessing our file server to open itself. If the user clicks deny any time, the file server is added to the list of blocked "websites." and the user will be unable to open any PDF from the file server.
Solution:
In Adobe Reader settings, either remove the file server from the blocked list or allow Adobe Reader PDFs to access information from all websites.